Think your phone systems cannot affect your business productivity and efficiency? Think again!
For a small business phone system, or phone systems for larger companies, Voice over Internet Protocol (VoIP) can make a big difference.
The best VoIP service is one that allows you to save money. This is done through reducing your landline connections – VoIP uses your internet connection to transmit data and voice, and you already have an internet connection, most likely. Just reducing the equipment and infrastructure has already saved you money!
In terms of productivity and staff efficiency, the best VoIP service is one that is robust. Most VoIP services allow for standard phone features, like forwarding, routing, and hold services. The difference between these phone systems and traditional phone systems is that all of technology can be hosted remotely by your VoIP service provider, so again you are saving money.
Employees can be more productive with VoIP, as they are able to access the phone system on their mobile devices out of office, thanks to routing capabilities. You can save time this way, and potentially save money if employees are able to work from home or otherwise flex their schedules in a cost-effective way.
One big cost saver is that generally, calls between VoIP users are free. Whether you are calling in-office or making a call to a customer or another company that uses VoIP, instead of being billed by the minute, you will not pay a cent.
The best VoIP systems are also scalable, so if your company grows out of a small business phone system, you can add more connections and more capabilities without having to invest in a lot of infrastructure. This scalability makes room in your budget and ensures your phone systems are future proof so you will not have to expend funds on re-doing things down the road.
Choosing the right phone systems can greatly improve your efficiency, both monetarily and in terms of productivity. Switching to a VoIP system is sure to benefit your business in both of these ways, by cutting down on infrastructure costs and monthly billing, improving employees’ ability to remain connected no matter where they are, and increasing the number of calls you are able to take on any given day. Switch to VoIP and see the difference!