The Best Service and Performance for The Phone Systems in Your Business

When you’re expanding your business one of the most important key factors is effective communications. This isn’t just important for your staff, but to your customers as well. Having good communications gives you brand-name recognition so when your customer needs a question answered they can get through to someone right away.

Currently, there is a long list of communication providers out in today’s market place and your job shouldn’t be more complicated than it already is, particularly when it comes to your communication needs. But who do you choose and what do you look for? Today, we will be going over this information in detail.

What to Look For

If you are looking for a quality service provider it should offer a variety of different features with multiple phone options. Some of these options should include:

  • Instant Messaging
  • Video Chat
  • Voice to Text Transcription for Integration of devices (mobile, tablet, laptop)
  • Managed Systems (able to manage, calls, faxes, and voice mails at administrator levels)

You should also be looking for a company to provide you with low up-front costs with fixed monthly expenses. Your communications provider should focus in on your business and not on the phone system all while integrating your mobile device with downloadable apps. You should also be able to use access your communications systems everywhere and be easy to tailor to your business’s needs.


If you are looking to expand your business and need a company that you can rely on for all your communications that offers managed systems, voice to text transcription services, video chat, instant messaging, and more why not partner with the number one business in the market place today. If you are wanting to find these types of services at a low price that can be tailored to your specific business situation, we encourage you to contact CLOUDNET GROUP today. They have your best interest at heart, and will make sure you are always satisfied with their services building a long lasting business relationship.


Outstanding VoIP phone services for any business.

Are high phone bills threatening to kill your business?

Then you may want to consider VoIP services, which encompasses hardware and software that enables you to use the internet to not only make, but also receive calls, normally at a much lower rate compared to a standard line.

How do you find the best and most reliable VoIP phone services provider for your business? Here are qualities to look for:

  • Affordability

A reputable VoIP business service provider strives to deliver affordable solutions that are geared towards driving operational efficiency for their prospective customers.

  • Call Plans

These are different packages that are offered according to customer’s needs. A reputable VoIP phone services provider offers several calling plans to ensure that every customer gets a personalized package according to his business needs.

  • Consultative Service

The VoIP service provider tends to get to know your business’ needs and applications, in order to customize their solution to match your needs and improve the communication flow. While shipping VoIP hardware and assigning users is easy, getting the most out of a system’s capabilities can be best explored with a service provider who will consult with you and do all the programming for you.

  • Dependable and High-Quality Voice

This is the most significant quality to consider when choosing a service provider. Check for references to ensure the provider’s service is steady and voice quality is something they strive to manage by all means, other than recommending more internet bandwidth. Consider asking about their platform and get to know if it’s built with redundant hardware and internet feeds.

  • Technical support

Customer and technical support play an integral role in ensuring that you have a smooth and trouble-free VoIP service. As such, you should only subscribe to a VoIP phone service provider if you’re assured of a trouble free technical and customer support whenever you need it.


There are many VoIP phone service providers out there, and they offer different kinds of plans and services to businesses. As such, finding a service provider with the best services, most reliable equipment, as well as affordable prices can be quite challenging. However, if you consider the above qualities, you’ll end up choosing CloudNet Group, which offers outstanding VoIP phone services for any business. Contact them today, and you’ll never be disappointed.

Top reasons to get VoIP for your small business

VoIP the Present and Future of Telecom Connectivity

With internet connectivity getting better by the day, more and more businesses are exploring the possibilities of using the internet to streamline operation. One of the most popular way to achieve this is by using VoIP (Voice over Internet Protocol) phones. Landline are becoming obsolete and  many businesses are shifting to VoIP because of its many advantages over the latter. The following takes a look at some of the reasons why VoIP may be exactly what your small business needs as a communications backbone.

VoIP Is a Cost-effective Solution

Reducing operational costs always results in better returns for any business venture. Communication between the staff or with customers can be quite costly with the traditional phone systems. VoIP is much cost-effective as it by reduces both your communication and infrastructure costs.

Here is how VoIP cuts down the operational costs

  • A virtual PBX does away with the need  to hire someone to greet and distribute calls
  • There is no need for a separate voice and data networks as it routes phone calls over existing data networks
  • The operational cost is minimized as it utilizes existing network infrastructure
  • VoIP can secure calls utilizing standardized protocols like Secure Real-time Transport Protocol
  • It is able to transmit more than a single telephone call over a single broadband connection

VoIP Offers mobility and flexibility

Another benefit of VoIP is that it allows you and your staff to answer office calls while on the go. As a small business, this mobility and flexibility may be what you exactly need. The use of mobile devices will allow seamless communication between your main office and other different extensions.

Ease of upgrade

With VoIP it is easy to upgrade and you will not need to pay someone to do it. You have the ability to incorporate the same system hosted in the cloud to receive upgrades. This is good for a small business as you don’t have to worry about huge upgrade costs.

Superior customer support by vendors

VoIP vendors offer much better customer support that can address your small business needs much easier and quicker. Many of them, if not all, have web-based and over-the-phone support that eliminate the time delays to solve a problem when you have to wait for a technician as is the case with old phone systems.