What to Look For From a VoIP Service Provider

Choosing the best VoIP service comes down to weighing features, price, and other items on your wish list. There are many VoIP providers out there, all saying that they provide the best VoIP service. It is important to narrow down your options to ensure you are getting the best value for your money.

Think about the things you want to achieve with your VoIP service. Do you want a basic, simple communications package? If so, you may not want to sign on with a more expensive provider offering things like cloud PBX and a built-in IVR system. On the other hand, even if you do not think you need those features now, if your business grows in the future it may be easier to sign on with a robust VoIP provider at the beginning, so scaling up will not involve switching companies.

Know what you want to do with the equipment. VoIP service providers will often offer a rental, or give or sell you the equipment. This is all part of the overall costs, so consider what you want to spend. You could pay more to own equipment outright, but incur less in monthly fees. Or, you may prefer to rent so you can upgrade any equipment without having to sell what you already own.

Think about the features you desire for your company, and what ones are non-negotiable. Many businesses rely on things like call display, voice mail, conference calling, and fax to email. Take a look at what service providers are offering and ensure that your phone connection will have all that you need. You may want features like an IVR system and cloud PBX management to maximize on efficiency and productivity.

Make sure that your prospective VoIP service provider is responsive to customer requests. If you are using this system for your business calls you want to be sure that your clients can call in, and you can call out, without running into any issues. Make sure that you understand how the customer service and troubleshooting policies work, and that you find them agreeable before you sign on with the company.

By comparing various service providers, you will uncover the best VoIP service for your business needs. Read reviews, compare features, and take a look at your budget to make your choice.

How to Select the Right Phone System

Phone systems have advanced far beyond the basic, antiquated systems that many businesses are still using. A modern small business phone system can greatly impact the productivity and effectiveness of your business, and save costs along the way. How can you select the right phone systems for your company?

Many people are turning to managed voice phone systems, as they are the utmost in high quality, technically capable, robust systems. As a small business phone system, managed voice takes the challenging parts out of your hands and allows you to focus on your company instead.

With managed voice, your phone system and communications needs are handled by an outside company that ensures you are connected no matter where your workers may be. With VoIP phone connections, mobile connectivity, and a centralized management system, it is easy for both your staff and your customers to dial into your system and get the access they need without any issues.

Is managed voice right for you? If you are looking to upgrade from your basic phones, the answer is probably yes. This is a great phone system for businesses large and small.

With a managed voice VoIP phone setup, you will save money through VoIP phone to VoIP phone calls, as those are free. Normally, you would be paying for any minutes you spend talking. You will also save money by requiring less infrastructure and technology for your phone systems, especially when outsourced through managed voice.

If you are worried about losing the features you and your customers have come to expect, rest assured that it is not a concern, when working with VoIP phones. You can still implement features like hold music, employee extensions, call forwarding, conference calling, and more. The phones operate just like a traditional setup, but with a stronger, more effective infrastructure supporting the connections.

In the event that you run into problems with your phone systems, managed voice makes it easy to deal with. You do not have to troubleshoot on your own, or have someone employed in your company to do so. Instead, the managed voice or VoIP phone provider will handle any issues on their end of things, so your phone system will be up and running without any intervention from you or your staff.

Consider managed voice for your next phone system!